• If a client requests a higher-grade raw silk (for example, changing from 60 count to 80 count), additional charges apply. The final look and drape are not guaranteed after this change.
• Fabric thinness or transparency cannot be disputed later. We strongly recommend an in-person visit to view the actual material before placing an order.
• Edited shoot and campaign images may differ from the real outfit due to lighting, screen, and device settings. Colours may appear different across devices; online images should not be relied upon for exact shade matching.
• Visit us in person to view true colour, texture, and finish.
• Sizes provided online are accepted on client responsibility. Reference garments may be considered only if they align with embroidery placement and garment construction.
• Loose silhouettes cannot be resized to extreme measurements by reducing panels or embroidery work. Layered designs must remain in their original layered form.
• Front-open, layered, draped, or off-shoulder designs cannot be converted into closed shirts or basic neckline styles.
• Custom length or flare adjustments may change the look of capes and loose silhouettes.
• Only base fabric colour can be customized. Embellishment and embroidery thread colours cannot be altered.
• Pants or skirts in charmeuse remain unlined. Any see-through appearance on lighter customized colours is not the brand’s responsibility.
• Changing the base fabric may alter the final appearance. The brand cannot guarantee the same fall on substituted fabrics.
• For customisation, please get in touch with us via Whatsapp +923289813069 or Call +923134513727.
